Terms & Condition

Use of the Website

By accessing our website, you confirm that you are legally authorized to do so and to utilize the information available through the website, call center, or any other means of communication provided by Namojewelers.

Definitions

  • Jewelry: Pre-designed jewelry or jewelry set with gold and lab-grown diamonds available for sale on our website or retail stores. All jewelry is sold on an “as is” basis.
  • Mounts: Designs that hold a diamond(s) in place, which may or may not include diamonds. Customers can select mounts and diamonds separately to create customized jewelry.
  • Loose Diamonds: Individual diamonds that can be purchased without being set in mounts.

Trademarks

The trademarks, names, logos, and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of Namojewelers. No license or right to use any trademark is granted without prior written permission from Namojewelers.

External Links

External links are provided for your convenience but are beyond our control. Namojewelers makes no representation regarding their content, and use or reliance on any external links and their content is at your own risk.

Warranties

Namojewelers makes no warranties, representations, statements, or guarantees (whether express, implied in law, or residual) regarding the website.

Prices

Our pricing is based on current precious metal and gem prices to ensure the best possible value. Prices may change due to fluctuations in these markets. The price on the day of purchase or advance payment will be considered. Prices listed on Namojewelers.co.in or at Namojewelers stores are subject to change without notice and will be charged as listed on the day of purchase. Pricing adjustments due to variations between estimates and the actual finished product will be settled at the time of final sale.

Other Information

This website provides access to trading, pricing, news, and other information services related to diamonds and jewelry. Certain services are for members only, offering purchases for personal consumption, including customized and ready-made jewelry. Items may appear larger or smaller than actual size due to screen defaults and photography techniques. Namojewelers is not liable for any legal action on this account.

Disclaimer of Liability

Namojewelers disclaims all liability for any loss, damage (whether direct, indirect, or consequential), personal injury, or expense arising from the use of the website, any information contained on the website, or the transmission of information over our system. We are not liable for any delays, inaccuracies, errors, or omissions in share price information or the transmission thereof, nor for any actions taken in reliance thereon or by reason of non-performance or interruption.

Conflict of Terms

In case of conflict between these terms and any other relevant terms, conditions, policies, or notices, the specific terms related to the particular section or module of the website will prevail.

Severability

If any provision of these terms, conditions, policies, or notices becomes unenforceable in any jurisdiction, it will be treated as void to the extent of its unenforceability, without affecting the remaining provisions.

Cancellation & Returns

Refunds are available for canceled orders. Orders canceled within 24 hours are entitled to a full refund minus 1% payment gateway charges. Orders canceled after 24 hours will incur a Rs. 1,000 processing charge and 1% payment gateway charges. Customized orders will forfeit making charges. Refunds for prepaid orders will be credited to the payment source, while cash on delivery orders will be refunded to your bank account. Visit our Returns Policy for more details.

Applicable Laws

Use of this website is governed by the laws of West Bengal, India. The courts in West Bengal, India, have exclusive jurisdiction over any disputes arising from this agreement.

Free Gift

All free gifts are considered discounts. In case of partial cancellations or returns, the refund will exclude the discount attributed to the free gift.

Offer Terms & Conditions

  • Special offers are valid only on select jewelry designs.
  • Namojewelers reserves the right to amend these terms at any time.
  • All disputes are subject to Kolkata jurisdiction.

Customer Helpline

Need assistance or have suggestions? We’re here to help! Contact us at [email protected] or call 1234567890 between 11 am-5 pm (Monday to Saturday).